Please read the following if you are looking to terminate our services.
Your proposal will set forth which service and payment commitment(s) you have selected. If you select a Service on a month-to-month basis, you also agree that the service automatically renews each month unless terminated. If you select a service through a Multi-month Agreement you agree to continue the Service for the entire period of months designated in your proposal, after which your service will continue on renewing for the same term it was originally purchased unless terminated. Cancellations for Website/App Projects are not eligible for a refund, and the remaining balance will be due at time of cancellation. Websites that have waited more than 4 weeks for a response from the client will be put into a dormant status, and the project will be considered complete as is, regardless of its status. This dormant status means that we will charge a 25% of the total projects value to reactivate and complete it per original specifications.
You may cancel your services with The Prepared Group by providing an email to [email protected] We will phone you to confirm any such request. The notice must be received by The Prepared Group at least seven days prior to your next bill date. You may be obligated to pay additional fees related to cancellation. For six month contracts, notice must be provided one month prior to the renewal date. You may elect to pay a cancellation fee equal to three months of the remaining contract.
Disputes: This Agreement and any disputes under the Agreement or related in any way to the Services will be governed in all respects by and construed in accordance with the laws of the State of Oregon and, to the extent applicable, the federal laws of the United States of America, excluding their conflict of laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. You agree (a) to submit to the jurisdiction of and venue in the state and federal courts located in the State of Oregon and (b) not to initiate any legal proceeding against The Prepared Group in any other jurisdiction. BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL WITH RESPECT TO ANY ACTION BROUGHT IN CONNECTION WITH THIS AGREEMENT.
Chargebacks: We work to mutually resolved any disagreements with our clients, however, in the event of a chargeback we will assess a $250 fee, on a per instance basis regardless of the outcome.
Events: All sales for Tickets to The Prepared Group Events are final. We do allow the transfer of tickets to third parties. If you’d like to transfer your ticket, please email us at [email protected]